I won't say this without a reason.. So..here is the story.
Last Thursday I ordered something (worth hundreds RM) from a friend in Selangor. Since it's already after 4 p.m,, he told me that he will send that product through a courier service the next day (Friday). So, the next day, he called Skynet and asked and reconfirmed whether the parcel could arrive tomorrow (Saturday) and they confirmed that it will be sent to the receipient on Saturday. He reconfirmed this with SKYNET's staff twice, so that if they could not assured to deliver it on Saturday, he will send it to me through Pos Laju service instead. But, since they confirmed it will arrive to my address by Saturday, he agreed to send it via Skynet courier service.
And... the most miserable moment begin......... X-(X-(
Saturday 17 Jan 09 :
Evening... Nothing erm...never mind...maybe i will receive that parcel on Monday since Sunday is an Off day...be patience...
Monday 19 Jan 09 :
Same... waiting from morning till evening.. nothing arrives. =( My friend call Skynet's HQ and they told him that Skynet Alor Setar branch was closed on Monday since Sunday was a Public holiday.... Ok... acceptable. Think positive. .It was sent to Kedah on Saturday, for sure I will receive it tomorrow (Tuesday).
Tuesday 20 Jan 09 :
Wednesday 21 Jan 09
Noticed a missed call (misscall time: 2:27 pm ) 15 minutes ago .. so I dialed that number ... oo... it's Skynet Alor Setar Branch office... i told her about that misscall and my address.. then she informed me that they cannot find my address to deliver my parcel. :o... ok..neve rmind.. i told them the landmarks near to my house.
I guess, my home is the easiest place to find since it is located along the main road to my town. 500 meter after the District Hospital, about 50 meter from the District Office (Pejabat Daerah). In the other words.. if they find the District Hospital...then the district office.. then they will find my house..right after the district office.
I waited till evening.. they never show up.X-( i'm getting mad, since they never call me again to follow up or to inform me that they cannot make it that day..bla..bla.. no call..no follow up..nothing...huh X-( Ok... maybe they will come tomorrow...think positive again.8-|8-|
Wednesday 22 Jan 09.
That afternoon my friend asked me again whether i already received that parcel or not. So i told him... "Not Yet.
The Alor Setar branch office did not contact me." So my friend called Skynet HQ again to complain regarding this matter. They said it will be send to me by today!. My friend check the Tracking Details for that parcel.
Let analyse together...
|Tracking Details - 201317448533|
|Here are the tracking details via Airway Bill No|
From this details...all i can say ...STUPID...STUPID and NONSENSE. I have friends from Kelantan and Johor who came to my house for the first time. But they easily managed to find my house. But Skynet staff from Alor Setar branch which is in Kedah, cannot find this place.. STUPID!.
The address i gave them is the shop's address where i live. The shop located on the left side of the main road to my town and only 200 metre from the village's signboard. I bet they never came here to send that parcel and it is only their reason. If they ask anybody that they meet along the way here, they can easily find my house.X-( X-( So i cannot accept that "BAD ADDRESS" comment.X-(
It's almost 3:30 pm but nothing again. I went to the bank with a hope.. maybe that parcel will be at my home atfer i returned from bank. But, i was disapointed when my mom told me nothing had arrived. My friend asked again at 5 pm. He assume i already got that product but he getting angry too and directly contact the HQ office. They told him , Alor Setar Branch called me, but did not answer the call. STUPID &; NONSENSE X-( . My mobile phone is activated 24 hours a day but i never receive any call or missed call from Alor Setar Branch. They LIED!! Something smelt so fishy!
30 minutes after that (5:45 pm) my friend send me a text message "Alor Setar Branch will call you now, they said , they tried to called u but no answer "X-( he gave me the Alor Setar Branch office's phone number. I call them right away since i can't wait for their call. I tried twice but no answer.My calls reached their mailbox.X-( X-( i guess they went home already but how come HQ said they wanna call me now to ask for direction. As far as I know, i am the one who called them yesterday and already explained about the direction to my address and the landmarks that they can use as guides. It stated, they out to deliver at 11:24 am but never show up. I really dissapointed with SKYNET service.!! it's only took around 30-40 minutes from Alor Setar to my hoese. But they took a week!. If they said they cant send it by Saturday, we prefer to use Pos Laju and it will absolutly arrive to my address by MONDAY!!!
I postponed my plan to visit my family members at Penang's Hospital just to wait for this parcel. So, I am NOT RECOMMENDING any of you to use SKYNET service to send your parcel to Kedah! BAD SERVICE. X-( It's already 6 days but I do not receive my parcel!